STORE AND PRIVACY POLICIES

1. Making Payment

BOOKSHOOTER can receive payment for ebook purchases only through its Internet store at www.bookshooter.com, and does not receive payment through any other means or through any other method of payment.The customer's payment options will be posted at checkout, are subject to change or enhancement at any time, but a credit card in good standing will always be a viable payment method.Payment methods or payment systems may also include, but are not guaranteed to be available, Paypal, SMS billing, and Google Checkout.

2. Customer Service Contact Information:

Customer service contact for BOOKSHOOTER is provided via three different ways. The first option is to use the very helpful Help Forum where the answer to most questions can be easily found.If in the event that an answer is not readily available in the Help Forum please call the BOOKSHOOTER customer service phone number at 719 387 8137, or contact BOOKSHOOTER customer support via email, by clicking the "Contact" link at the bottom of our website. The user will be directed to a "contact" form on the BOOKSHOOTER website so that they may describe the issue and/or question they have. The form will be sent to BOOKSHOOTER via email. BOOKSHOOTER will then respond to the customer email with in 24 hours.

3. Return Policy:

BOOKSHOOTER sells ebooks in a variety of formats. Once an ebook is purchased and downloaded the sale is final and a return, refund and/or cancellation is not available.

4. Refund Policy:

Once an ebook is purchased, licensed and downloaded the sale is final and a return, refund and/or cancellation is not available. However, if a customer purchases an ebook but is unable to download the file successfully, and BOOKSHOOTER has verified that the digital file has not been received or downloaded by the customer, then BOOKSHOOTER will either resolve the download issues or provide a full refund for the purchase within 5 business days at the customer's request.

5. Price List:

All ebooks are priced AS IS as marked on the website, and these prices are set by THE PUBLISHER, or the owner of the Content, not BOOKSHOOTER.Prices subject to change at any time.

6. Delivery & Shipping Policy:

BOOKSHOOTER delivers ALL of it's products and merchandise via the internet. BOOKSHOOTER DOES NOT deliver digital files or ebooks via any other method or delivery system. BOOKSHOOTER will deliver all of it's merchandise via the internet to any persons or entity in the world that has the technological equipment, bandwidth and capabilities to receive such digital music files. If a customer does not have the technological equipment, bandwidth and capabilities to download and receive an ebook, then the customer will not receive the merchandise any other way. A customer may immediately apply for a cancellation and refund. BOOKSHOOTER will respond by canceling the order and refunding the customer's order by adhering to BOOKSHOOTER's cancellation and refund policies.

7. Privacy Policy:

BOOKSHOOTER, LLC (“BOOKSHOOTER”) has developed this Privacy Policy (this “Policy”) to cover the collection, use and disclosure of personal information that may be collected by BOOKSHOOTER anytime you interact with BOOKSHOOTER, such as when you visit the BOOKSHOOTER Website and Service (the “Service”). Your privacy is a priority at BOOKSHOOTER, and it intends to protect it.

8. Why BOOKSHOOTER collects personal information.

BOOKSHOOTER collects personal information because it helps it deliver a superior level of customer service. It enables BOOKSHOOTER to give you convenient access to its products and services. In addition, your personal information helps BOOKSHOOTER keep you posted on the latest announcements, software updates, special offers and events that may interest you. If you do not want BOOKSHOOTER to contact you with news, software updates and the latest information on products and services, please update your personal contact information and preferences with BOOKSHOOTER.

9. What information BOOKSHOOTER collects and how it may use such information.

There are a number of situations in which your personal information may help BOOKSHOOTER give you better service. For example:

BOOKSHOOTER may request personal information when discussing a service issue with an associate, downloading a software update, registering for the Service or purchasing a product.
BOOKSHOOTER may collect personal information relevant to a support or service issue, such as your name, mailing address, phone number, email address, contact preferences, credit card information and information about BOOKSHOOTER’s products and services, such as order numbers and dates of purchase.
BOOKSHOOTER may collect information for market research purposes – such as your occupation and where you use your computer – to gain a better understanding of BOOKSHOOTER customers and provide more valuable service.
BOOKSHOOTER collects information regarding activities on the Service. This helps BOOKSHOOTER determine how best to provide useful information to customers and to understand which parts of the Service and products are of most interest to them.
BOOKSHOOTER may use personal information to provide products that you have requested as well as for auditing, research and analysis to improve BOOKSHOOTER’s products and services.

10. Publicly displayed information.

If you use a bulletin board or chat room on the Service, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. BOOKSHOOTER is not responsible for the personally identifiable information you choose to submit in these forums.

11. When BOOKSHOOTER discloses personal information.

BOOKSHOOTER does not sell or rent your contact information to other marketers. However, to help BOOKSHOOTER provide superior service, your personal information may be shared with legal entities associated with BOOKSHOOTER who will take steps to safeguard it in accordance with this Policy. There are also times when it may be advantageous for BOOKSHOOTER to make certain personal information about you available to companies with which BOOKSHOOTER has a strategic relationship or that perform work for BOOKSHOOTER to provide products and services to you on BOOKSHOOTER’s behalf. These companies may help BOOKSHOOTER process information, extend credit, fulfill orders, deliver products, manage and enhance customer data, provide customer service, assess your interest in products and services, or conduct customer research or satisfaction surveys. These companies are also obliged to protect your personal information in accordance with this Policy. In addition, there are times when BOOKSHOOTER may be required by law or litigation to disclose your personal information. BOOKSHOOTER may also disclose information about you if it determines that, for national security, law enforcement, or other issues of public importance, disclosure is necessary.

12. How BOOKSHOOTER protects personal information.

BOOKSHOOTER takes various precautions to safeguard your personal information against loss, theft, misuse, as well as unauthorized access, disclosure, alteration and destruction. The Service use encryption on all web pages where personal information is required. Such encryption protects the confidentiality of your personal and credit card information while it’s transferred over the Internet. You can help BOOKSHOOTER by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

13. Cookies and other technologies.

The Service uses “cookies” and other technologies to help BOOKSHOOTER understand which parts of the Service are the most popular, where visitors are going, and how much time they spend there. BOOKSHOOTER also uses cookies and other technologies to make sure that its online advertising is bringing customers to the Service, to study traffic patterns on the Service, to make it more rewarding and to study the effectiveness of customer communications. In addition, BOOKSHOOTER uses cookies to customize your experience and provide greater convenience each time you interact with the Service. If you prefer not to enable cookies, you may disable them. Please note that certain features of the Service will not be available once cookies are disabled.
As is true of most websites, BOOKSHOOTER gathers certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. BOOKSHOOTER uses this information, which does not identify individual users, to analyze trends, to administer the Service, to track users’ movements around the Service and to gather demographic information about users as a whole. BOOKSHOOTER will not use the information collected to market directly to that person.
In some email messages, BOOKSHOOTER uses a “click-through URL” linked to content on the Service. BOOKSHOOTER tracks this click-through data to help us determine interest in particular topics and measure the effectiveness of customer communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in the email.
BOOKSHOOTER uses pixel tags – tiny graphic images – to track what parts of the Service customers have visited or to measure the effectiveness of searches customers perform on the Service. In addition, pixel tags enable BOOKSHOOTER to send email messages in a format customers can read and to determine whether emails have been opened to ensure that BOOKSHOOTER is only sending messages that are of interest to its customers.

14. Commitment to privacy.

To make sure that your personal information is secure, BOOKSHOOTER communicates this Policy to BOOKSHOOTER employees and strictly enforce privacy safeguards within the company.

15. Third party websites.

The Service has links to the sites of other companies. BOOKSHOOTER is not responsible for the privacy practices of such companies. BOOKSHOOTER encourages you to learn about the privacy policies of those companies.

16. Privacy questions.

If you have questions or concerns about this Policy or BOOKSHOOTER’s data processing, please contact BOOKSHOOTER.

17. Updates to this Policy.

BOOKSHOOTER may update this Policy from time to time. When the Policy is changed in a material way, a notice will be posted on the Service along with the updated Policy.